CASTOR

Business operations agents

Stop checking dashboards. Start resolving problems with agents.

Tell Castor what “something’s wrong” looks like. Its agents continuously watch your operational data, investigate exceptions, and take approved actions—from creating transfer orders to retrying failed integrations—then verify the issue is resolved.

Monitors / Low Inventory
Run check•••
INVENTORY MONITOR

Low Inventory

● TRIGGERED
EXCEPTIONS3+2 since yesterday
LOWEST COVERAGE1.9 daysSKU-021
7 DAY TREND
Current exceptions3 rows
SKULOCATIONCOVERAGESTATUS
SKU-002New York3.2 daysCritical
SKU-013Chicago4.8 daysWarning
SKU-021Dallas1.9 daysCritical
ActivityLIVE

Monitor triggered

3 exceptions detected

Transfer order TO-1842 created

CONDITIONdays_of_inventory < 7Every 15 min

One operating layer, every team

Agents for the workflows between your systems.

Castor watches the full business process—not a chart in isolation. Choose a team to see the signals it connects, the exception it catches, and the next action it can take.

Sales ops

Find the revenue leaks hiding between lead and booking.

Connect lead activity, opportunity movement, contracts, billing, and product usage so pipeline health reflects what is actually happening.

OTHER SIGNALS CASTOR CAN WATCH Closed Won with no invoiceDeal amount differs from subscriptionHigh activity with stalled progression
SO
LIVE OPERATIONS

Sales ops control

● LIVE
HUBSPOT LEADS+31%Last 14 days
SFDC OPPORTUNITIES+2%No corresponding lift
UNTOUCHED >24H12High intent
!
EXCEPTION DETECTEDHigh-intent leads are growing, but opportunities are flat
12 leads need attention
CROSS-SYSTEM CHECK
Source signalCastorDownstream result
AGENT RESPONSEAssign leads, notify owners, and open follow-up tasks
12 tasks ready

E-commerce ops

Keep orders, inventory, and fulfillment in sync.

Watch the handoffs between your storefront, 3PL, ERP, and WMS—then recover orders before customers notice.

OTHER SIGNALS CASTOR CAN WATCH Shopify orders missing at 3PLDelivered orders still in transitRefund issued but stock not restored
EC
LIVE OPERATIONS

E-commerce ops control

● LIVE
STUCK ORDERS27+8 today
STOCK MISMATCHES14Shopify ↔ 3PL
SLA AT RISK8Next 2 hours
!
EXCEPTION DETECTEDPaid orders have been unfulfilled for more than 48 hours
27 orders at risk
CROSS-SYSTEM CHECK
Source signalCastorDownstream result
AGENT RESPONSERe-route 12 orders to a location with capacity
Ready to run

Customer success ops

Turn early churn signals into timely intervention.

Combine usage, support, contract, and CRM data to spot at-risk accounts while there is still time to act.

OTHER SIGNALS CASTOR CAN WATCH High ARR account inactive 14 daysTickets rising while NPS fallsCritical ticket before renewal
CS
LIVE OPERATIONS

Customer success ops control

● LIVE
USAGE CHANGE−38%Past 30 days
OPEN TICKETS9+5 this week
RENEWAL24d$184k ARR
!
EXCEPTION DETECTEDUsage is falling as a high-value renewal approaches
$184k ARR exposed
CROSS-SYSTEM CHECK
Source signalCastorDownstream result
AGENT RESPONSECreate an account brief and escalate to the CSM
Owner notified

Beyond another dashboard

The value isn’t seeing another metric. It’s getting the operation moving again.

Castor’s agents connect the evidence across your systems, determine the next approved step, carry it out, and confirm that the workflow recovered.

Join the waitlist
01
DETECTFind the exception

Watch business conditions continuously.

02
INVESTIGATEConnect the context

Trace the issue across every system.

03
ACTResolve the problem

Run an approved action or route a decision.

04
VERIFYConfirm recovery

Check that the operation is healthy again.

Finance ops

Catch billing and reconciliation gaps before close.

Continuously compare CRM, payments, ERP, and usage data so earned revenue becomes billed and collected revenue.

OTHER SIGNALS CASTOR CAN WATCH Paid invoice still open in ERPContracted seats differ from billedChurned customer still being billed
FN
LIVE OPERATIONS

Finance ops control

● LIVE
MISSING SUBSCRIPTIONS6Closed Won
VALUE AT RISK$42.6kMonthly
OVERDUE11Active accounts
!
EXCEPTION DETECTEDClosed Won opportunities are missing Stripe subscriptions
$42.6k not billing
CROSS-SYSTEM CHECK
Source signalCastorDownstream result
AGENT RESPONSECreate subscription drafts and route exceptions for approval
6 drafts ready

Procurement ops

Replenish inventory before demand becomes a stockout.

Join velocity, on-hand inventory, forecasts, supplier lead times, and open POs to keep supply ahead of demand.

OTHER SIGNALS CASTOR CAN WATCH Reorder crossed with no POLead time rising with demandReceived in WMS but missing in ERP
PO
LIVE OPERATIONS

Procurement ops control

● LIVE
DAYS OF SUPPLY4.2SKU-021
INBOUND COVERAGE62%Next 30 days
OVERDUE POS32 suppliers
!
EXCEPTION DETECTEDTop-selling SKU has less than seven days of supply
Stockout in 4.2 days
CROSS-SYSTEM CHECK
Source signalCastorDownstream result
AGENT RESPONSEDraft a replenishment PO and transfer available stock
Approval needed

Marketing ops

Connect campaign activity to qualified pipeline and revenue.

See when channel metrics look healthy but downstream conversion, capacity, or customer quality tells a different story.

OTHER SIGNALS CASTOR CAN WATCH Lead volume exceeds sales capacityCampaign leads create little revenueChannel cohorts churn faster
MO
LIVE OPERATIONS

Marketing ops control

● LIVE
AD SPEND+24%Month to date
QUALIFIED PIPELINE−17%Same period
CAC+29%Paid channels
!
EXCEPTION DETECTEDAd spend is rising while qualified pipeline falls
$18.2k inefficient spend
CROSS-SYSTEM CHECK
Source signalCastorDownstream result
AGENT RESPONSERecommend budget shifts and pause the worst ad set
Awaiting approval

Integration ops

Detect silent data failures—not just broken jobs.

Reconcile records and critical fields across systems, even when every sync reports success.

OTHER SIGNALS CASTOR CAN WATCH Records missing from System BConflicting customer statusWebhook volume unexpectedly drops
IO
LIVE OPERATIONS

Integration ops control

● LIVE
FAILED SYNCS73 sources
COUNT DIVERGENCE184NetSuite ↔ WMS
RECOVERY RATE96%Last 30 days
!
EXCEPTION DETECTEDSync succeeded, but 184 records have a blank location code
184 records affected
CROSS-SYSTEM CHECK
Source signalCastorDownstream result
AGENT RESPONSECorrect the value, replay records, and verify parity
Ready to retry

Operations control center

See what needs attention—and what Castor can do about it.

Monitor the workflows that run your business, surface exceptions as they happen, and move directly from detection to resolution.

OF
ORDER OPERATIONS

Fulfillment Control

● LIVE
STUCK ORDERS27+8 today
SLA AT RISK8Next 2 hours
MEDIAN TIME41m↓ 12%
Backlog by locationOrders
New York18
Chicago11
Dallas6
AUTOMATED ACTIONRe-route 12 orders to Philadelphia
Ready
IR
SYSTEM OPERATIONS

Integration Reliability

● LIVE
FAILED SYNCS73 sources
RECORDS AFFECTED184Since 10:14
AUTO-RECOVERY96%Last 30 days
NetSuiteCastorWMS
!
SYNC ERRORInvalid location code “NYC-04”

Expected value: “NY-04”

AUTOMATED ACTIONCorrect value and retry 184 records
Ready
FR
FINANCE OPERATIONS

Finance Reconciliation

● LIVE
VALUE AT RISK$18.4kUninvoiced
AFFECTED ORDERS23All shipped
NEEDS APPROVAL3Over $2,500
Shipped but not invoicedLast 7 days
+
AUTOMATED ACTIONGenerate 20 invoice drafts · route 3 for approval
Ready

Product overview

Observability for the business systems that run your operation.

Castor continuously evaluates warehouse data for unhealthy business conditions. When a threshold is violated, it surfaces the exceptions, tracks incident state, and sends the right alert or action.

Monitors

Monitor any condition

Complete coverage of your operation

  • Define any unhealthy business condition with SQL
  • Run checks continuously against the data you already trust
  • See every violating row, not just an aggregate metric
AUTOMATIONResolve low inventory
Active
WHEN!
Low inventory detectedSKU-021 · New York · 1.9 days remaining
CHECK?
Find available stock nearbyDallas has 42 units available to transfer
THEN
Create a transfer orderMove 24 units from Dallas → New York
Transfer order TO-1842 createdNetSuite · completed in 1.2 seconds

Detect, decide, resolve

Don’t just flag problems. Fix them.

  • Create transfer orders automatically when inventory runs low
  • Retry failed integrations with corrected values or alternate parameters
  • Update records, call APIs, or route work to a person when approval is required
INCIDENTOrders delayed at Northeast DC
Investigating
STARTED18 min agoEXCEPTIONS27 ordersOWNERFulfillment

Monitor triggeredDelayed orders crossed the critical threshold.

Slack alert sent#ops-fulfillment · 4 people notified

Recovery action startedRe-routing orders to the next available location.

Built for response

Go from exception to action immediately

  • Group related exceptions into an operational incident
  • Track state, ownership, and resolution in one place
  • Trigger Slack, email, or webhooks automatically

Beyond dashboards

Detect the problem. Take action. Confirm it’s fixed.

Castor turns operational signals into approved actions across the systems you already use.

01DetectWatch conditions 02InvestigateConnect context 03ActExecute the next step 04VerifyConfirm recovery

WAREHOUSE NATIVE ClickHouse · Snowflake · BigQuery · Databricks

Bring agents to your operational workflows.Join the waitlist

From visibility to resolution

Dashboards show the problem. Castor’s agents work to resolve it.

Traditional BI

Open dashboard

Inspect charts

Notice something unusual

Investigate manually

Castor agents

Watch conditions continuously

Investigate each exception

Execute approved actions

Verify the operation recovered

Warehouse native

Monitor the operational data
you already centralize.

CLICKHOUSESNOWFLAKEBigQueryDATABRICKS

Put agents on your operational problems.

Join the waitlist to be among the first to use Castor on a workflow that matters to your team.

Join the waitlistExplore use cases